Director, Student Registry
Students and Global Engagement - Auckland, Manawatū or Wellington
Massey University is seeking a strategic and experienced leader to take on the role of Director, Student Registry, a pivotal position responsible for leading student administration across the full ākonga lifecycle - from admission through to graduation.
About this role | Mō tēnei tūranga mahi
Reporting to the Deputy Vice-Chancellor Students and Global Engagement and the University Registrar, you will also act as Deputy University Registrar. In this role, you will provide senior oversight, as it relates to student administration, of regulatory compliance, institutional risk, and the performance of core student systems and services.
You will lead the continuous enhancement of Student Registry through digital enablement, service design and process improvement, ensuring services are integrated, efficient and centred on student experience. This is a critical leadership role, requiring the ability to operate strategically while delivering operational excellence across a complex, multi-stakeholder environment.
At Massey, we are committed to being a Te Tiriti-led university, with a strong focus on inclusive excellence, collaboration and delivering outstanding outcomes for our diverse ākonga.
About you | Ko koe tēnei
You will be a proven senior leader with the ability to deliver impact at scale. Key to your success will be:
- Strategic leadership of complex, end-to-end administrative functions, ideally across a full service lifecycle.
- Experience driving digital transformation, automation and service innovation to improve performance and user experience.
- Strong expertise in regulatory compliance and risk management within large, complex organisations.
- A track record of building and leading high-performing, engaged teams and developing future capability.
- The ability to influence and partner effectively across diverse stakeholder groups, providing trusted strategic advice.
- A data-informed approach to decision making, with a focus on continuous improvement and operational excellence.
- A demonstrated commitment to Te Tiriti o Waitangi, with the ability to embed culturally responsive and Tiriti-led practices into leadership, decision making and service delivery.
Why Massey University?
At Massey, you'll be part of a university that is future-focused, research-led and committed to making a positive impact for Aotearoa New Zealand and beyond. We offer a collaborative and supportive environment where you can lead meaningful change at scale.
In addition to a competitive salary, Massey also offers:
- Up to 6.75% employer contribution to the UniSaver Superannuation Scheme for eligible employees.
- Five university holidays per year in addition to your annual leave.
- Subsidised Southern Cross Healthcare plan for you and your family.
- Special staff rates available for campus gym membership.
- Staff purchasing privileges and discounts at many commercial and retail businesses across New Zealand.
- Access to on-campus crèche/day care facilities for dependants of staff on our Manawatū and Auckland campuses.
- Comprehensive professional development and training programmes.
- Staff fee concessions for study with Massey and a 30% discount on fees for immediate family members of staff undertaking undergraduate study (conditions apply).
This is a unique opportunity to shape the future of student administration at Massey and to contribute to a Te Tiriti-led, student-centred university.
How to apply | Me pēhea te tono
Please apply online through our candidate portal. Applications close Tuesday 30 June 2026, 11.00pm.
